By June 2017, SPANX was facing increasing frustration with their existing VAN provider, who was charging hidden fees, high per-message rates, extra costs for adding new trading partners, and hefty fees to access their archived data. As their product offerings expanded and the demand for seamless data exchange grew, these fees quickly became unmanageable. SPANX needed a solution that would not only streamline their EDI operations but also deliver predictable and transparent pricing.
TIGI: Driving Innovation in Supply Chain Integration
TIGI's vibrant products can be found in major retailers like Ulta, Sally Beauty, Walgreens, CVS, Walmart, Target, Kroger, Meijer, Fry’s, and Publix, among others. With such a vast network of retailers and distributors, TIGI needed a reliable and cost-effective solution to efficiently manage their EDI transactions and seamlessly handle their complex supply chain, which involved numerous trading partners across various platforms. Their previous VAN provider charged excessive fees and lacked the flexibility and transparency they required. As Bed Head and similar products exploded, TIGI had to add more trading partners to its EDI workflow. They were shocked to find the increase of fees per partner, and other onboarding charges they weren’t expecting. TIGI also wanted to improve integration with their internal systems while maintaining fast and secure data exchange with trading partners.
Tired of hidden EDI VAN fees, risky migrations, and slow support? Discover how Nexus VAN’s transparent pricing, zero-downtime migration, and lightning-fast expert support turn EDI from a cost burden into a predictable, high-value business asset.
This blog exposes the hidden fees and delays embedded in traditional EDI VAN contracts, from surprise charges like minimums, overages, and support surcharges to prolonged onboarding issues that can cripple business operations. It offers actionable insights for finance and IT leaders to audit their costs, demand transparency, and switch to a more predictable, flat-fee model that can significantly cut annual expenses.
The world of EDI is often painted as strict, serious, and technical, but today we’re pressing pause on the jargon and sharing a lighter side to the EDI VAN experience.
By choosing Nexus VAN, you’re not just opting for an EDI provider — you’re partnering with a team that’s dedicated to your success. Let us help you navigate the complexities of EDI with ease and confidence.
